Shipping Policy

At ShopGreyThorne, we strive to provide a smooth and reliable shipping experience for all our customers. Below is an overview of our shipping process and estimated delivery times.

1. Order Processing

  • Once an order is placed, it takes 1–3 business days to process your order.

  • Orders placed on weekends or Friday evenings may take slightly longer to process.

  • After processing, your order will be shipped from China, with an estimated delivery time of 7–14 business days.

2. How to Place an Order

Placing an order at ShopGreyThorne is simple:

  1. Go to the product page and click “Add to Cart” for the desired item.

  2. Verify that you have selected the correct product variant(s).

  3. Proceed to checkout by clicking “Proceed to Checkout”.

  4. Enter your shipping and billing details and confirm them on the next page.

  5. Click “Proceed to Payment” and select your preferred payment method.

  6. Complete your purchase by following the instructions on the payment page.

All payment options are SSL-encrypted for a secure checkout. Accepted payment methods include Credit Card (AMEX, Mastercard, Maestro, Visa) and direct payment methods where available.

3. Shipping Costs

  • All orders are shipped free of charge. There is no minimum order amount.

4. Delivery

  • We aim to ship orders as quickly as possible.

  • To maintain fair pricing, packages may be grouped and shipped once a minimum quantity is reached.

  • Once shipped, you will receive a confirmation email.

5. Customer Support

If you have questions about your order or want to ensure it is shipped promptly, contact us at:
📧 info@shopgreythorne.com

Our support team is happy to assist you and provide guidance to ensure a smooth delivery experience.