Shipping policy

Shipping Policy – ShopGreyThorne

Below you will find the estimated delivery times for all our shipments:
● Once an order is placed, we require 1–3 business days to process the order. During weekdays, this usually takes one business day, but if you place your order on a Friday evening or during the weekend, it may take slightly longer.
● After processing, your order will be shipped, and the average delivery time is 7–14 business days.

We strive to make the ordering and delivery process as user-friendly as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below is an explanation of how your order is processed and delivered.

Placing an Order

The ordering process at ShopGreyThorne is simple:

  1. Go to the product page and add the desired product to your cart by clicking the “Add to Cart” button.

  2. Make sure you have selected the correct variants.

  3. Once everything is correct, proceed to checkout by clicking “Proceed to Checkout.”

  4. Enter your shipping information and click “Continue to Shipping.”

  5. On the Shipping page, review your entered details.

Please note that all shipments are completely free of charge.

Click “Continue to Payment” and select your preferred payment method. On ShopGreyThorne, all payment options are SSL-encrypted, ensuring a secure checkout.
You can pay via Credit Card (AMEX, Mastercard, Maestro, Visa), Bank Transfer, or Direct Payment. Click “Complete Order” and follow the instructions on your chosen payment page.

If you encounter any issues, please contact us at info@shopgreythorne.com.

Shipping Costs

We cover the shipping costs for all orders.
All our products are 100% free to ship, with no minimum purchase required.

Order Fulfillment

Once you have found the perfect look or accessory on our website, we aim to process and ship your order as quickly as possible.
To maintain fair prices, we consolidate packages in bulk and ship them once the minimum quantity is reached.
We appreciate your understanding and cooperation in helping us provide better and more sustainable services.

We do our utmost to ship your order as quickly as possible. Contact us at info@shopgreythorne.com if you want to ensure your order is shipped today. Our service team is happy to advise you on the best solution.